1 Payment terms
1.1 You are to pay us in bank transfer, credit card, debit card or PayPal unless you have an approved
1.2 If you have an approved credit account, payment is due no later than 30 days after the date of
our invoice unless otherwise agreed in writing.
1.3 If you fail to pay us in full on the due date we may:
1.3.1 Suspend or cancel future deliveries;
1.3.2 Cancel any discount offered to you;
1.3.3 Charge you interest at the rate set under s.6 of the Late Payment of Commercial Debts
(Interest) Act 1998;
a. calculated (on a daily basis) from the date of our invoice until payment;
b. before and after any judgment (unless a court orders otherwise);
1.3.4 Claim fixed sum compensation from you under s.5A of that Act to cover our credit control
overhead costs; and
1.3.5 Recover (under clause 4.7) the cost of taking legal action to make you pay.
1.4 If you have an approved credit account, we may withdraw it or reduce your credit limit or bring
forward your due date for payment. We may do any of those at any time without notice.
1.5 You do not have the right to set off any money you may claim from us against anything you may
1.6 While you owe money to us, we have a lien on any of your property in our possession.
1.7 You are to indemnify us in full and hold us harmless from all expenses and liabilities we may
incur (directly or indirectly including financing costs, including legal costs on a full indemnity basis
and the costs of instructing a debt collection agency to recover a debt due to us if any) following any
breach by you of any of your obligations under these terms.
2.1 All delivery times quoted are estimates only.
2.2 If we fail to deliver within a reasonable time after the quoted delivery time, you may (by
informing us in writing) cancel the contract, however:
2.2.1 you may not cancel if we receive your notice after the goods have been dispatched; and
2.2.2 if you cancel the contract, you can have no further claim against us under that contract.
2.3 If you accept delivery of the goods after the estimated delivery time, it will be on the basis that
you have no claim against us for delay (including indirect or consequential loss, or increase in the
price of the goods).
2.4 We may deliver the goods in instalments. Each instalment is treated as a separate contract.
2.5 We may decline to deliver if:
2.5.1 we believe that it would be unsafe, unlawful or unreasonably difficult to do so; or
2.5.2 the premises (or the access to them) are unsuitable for our vehicle.
2.5.3 the delivery address is different to the billing card used unless suitable I.D is provided
2.6 You must inspect the goods on delivery. If any goods are damaged or not delivered, you must
notify us with 48 hours.
3.1 Our refurbished laptops and desktops come with a minimum of 12 months return to base
3.2 If anything is faulty within the first 30 days of receiving the item GB UK Systems will arrange
collection of the item when convenient for the customer.
3.2.1 any faults after the 30 day period will be the responsibility of the customer to return the item
3.3 We will repair or replace any goods which suffer component failure during the warranty period
but you must contact us to request an RMA form and comply with the returns procedures detailed
on the form. All goods sent back without a return form will be rejected.
3.4 Any amendments to the hardware will void the warranty unless this has been discussed
3.5 If there has been improper use of the goods or if the goods have been modified without our
written authorisation; or
3.5.1 if the goods malfunction because of abnormal environmental causes for example mains power
transients or extremes of humidity of which you did not inform us when you placed your order.
3.6 Batteries on refurbished items laptops are only warrantied for the first 30 days, we deem a 30
minute charge sufficient, anything lower than that will be covered.
4.1 We reserve the right;
4.1.1 to make any changes in the specifications of our goods that are necessary to ensure they
conform to any applicable safety or statutory requirements; and
4.2.2 to make without notice any minor modifications in our specifications we think necessary or
desirable. This will only be a upgrade to the specification you have purchased and nothing lower.
5 Return of goods
5.1 We will accept the return of goods from you only:
5.1.1 by prior arrangement (confirmed in writing);
5.1.2 on payment of an agreed handling charge (unless the goods were defective when delivered);
5.1.3 where the goods are as fit for sale on their return as they were on delivery.
5.2 a 10% restocking fee will apply for all returns where the consumer has ordered in error.
10.1 You may cancel the order up to any point before the item has shipped out.
10.2 If the order is cancelled (for any reason) you are then to pay us for all stock (finished or
unfinished) that we may then hold (or to which we are committed) for the order.
10.3 We may suspend or cancel the order, by written notice if:
10.3.1 you fail to pay us any money when due (under the order or otherwise);
10.3.2 you become insolvent;
10.3.3 you fail to honour your obligations under these terms.
10.4 If we are unable to perform our obligations to you (or able to perform them only at
unreasonable cost) because of circumstances beyond our control, we may cancel or suspend any of
our obligations to you, without liability.
10.5 Examples of those circumstances include act of God, accident, explosion, war, terrorism, fire,
flood, transport delays, strikes and other industrial disputes and difficulty in obtaining supplies.